Our Culture

It feels like family.

From the moment you join our team, you'll hear about — the Phoebe Family. — You'll discover how quickly co-workers can turn into friends and what it's like to truly have each other's back. We give each other the support to achieve our common goals — or to get through a rough patch in life. And we're all committed to making every life we touch better by living our Mission, Vision and Values.

  • Two male Phoebe medical staff members reviewing patient chart
  • We make every life we touch better by putting Safety First, offering Superior Service, and providing Exceptional Care to everyone every day.

    Safety First

    Safety First isn’t just a motto. It’s our pledge to stay on a path of continuous improvement, so we’re always learning how we can do even more to keep our patients safe, secure and informed. As an high reliability organization, we will continually reevaluate our operations, create new processes, and develop strategies to improve decision making and avoid errors. Our goal is to guarantee safe, quality care for every patient, every time we have the privilege of caring for them.

    Superior Service

    Superior Service is how we all deliver consistently positive patient experiences. It’s training, it’s tips, it’s reminders, and it’s a collective standard we hold each other to. It’s how we deliver the best patient care and service to everyone everyday.

    Exceptional Care

    We believe that our patients and communities deserve the best healthcare options. By staying up-to-date with the latest technologies, treatments, and accreditations we are committed to ’always get better’.

  • DAISY Award to a Phoebe RN
  • Get the recognition you deserve.

    Like to go above and beyond? We notice things like that. We showcase the outstanding achievements of our employees with our PRIDE award, the national DAISY award and many other rewards and incentives. Because we know you are our greatest asset.

    Share our love of community.

    At Phoebe, you can fulfill your passion for serving the community. During extraordinary times like the COVID-19 pandemic and the 2017 storms, our people worked tirelessly to provide essential care, services and relief. But that's just part of the story:

    • We operate health fairs, support groups and community-based clinics.
    • The Phoebe Foundation and Phoebe Sumter Foundation are our philanthropic organizations for charitable giving.
    • We are the premier Children's Miracle Network hospital in Southwest Georgia.