Manager - Ambulatory Applications

Description

JOB SUMMARY
  • Performs supervisory activities such as personnel management, budgeting, project management and work order activities. Assists with hiring, time management, productivity, provides direction and evaluates employees. Assigns tasks to staff. Plans, organizes and coordinates the application support activities for two or more software applications. Coordinates the interactions between the users of computer applications, the Information Systems/Clinical Informatics Departments and related vendor support personnel. Is responsible for implementation of assigned new applications and ongoing system enhancements, assisting users in making the most effective use of computer applications through training, file maintenance, testing, system monitoring, problem resolution and validate configuration of applications. Prepares documentation for assigned applications. Recommends software solutions, including both commercial software packages and in-house developed applications, based on user requirements. Generates and analyzes documents, charts and/or diagrams of business problems to be programmed or addressed via systems acquisitions. Assists in developing project cost and benefit estimates to establish project worth, including the development of alternative considerations leading to recommendations for new systems or systems changes. Assist in developing departmental policies and standards related to use of systems and software. All activities will be performed in support of the strategy, vision, and values of Phoebe. Nothing in this job description restricts management's right to assign or reassign duties and responsibilities to this job at any time. All activities must be in compliance with Equal Employment Opportunity laws, HIPAA, ERISA, and other regulations, as appropriate.
GENERAL REQUIREMENTS
  • Adheres to the hospital and departmental attendance and punctuality guidelines
  • Performs all job responsibilities in alignment with the core values, mission and vision of the organization
  • Performs other duties as required and completes all job functions as per departmental policies and procedures
  • Maintains current knowledge in present areas of responsibility (i.e., self education, attends ongoing educational programs)
  • Attends staff meetings and completes mandatory in-services and requirements and competency evaluations on time.
  • Demonstrates competency at all levels in providing care to all patients based on age, sex, weight, and demonstrated needs. For non-clinical areas, has attended training and demonstrates usage of age- specific customer service skills
WORKING CONDITIONS
  • Organizational Skills,Communication Skills,Interpersonal Skills,Customer Relations,Mathematical,Analytical,Grammar / Spelling,Read / Comprehend Written Instructions,Follow Verbal Instructions,Basic Computer Skills,Microsoft Office Suite,Broad understanding of computer system concepts including hardware, software, operating systems and network communications.


Qualifications

EDUCATION REQUIREMENTS
  • 4 year / Bachelor's Degree in Health Science, computer science, information systems technology, or related discipline (Required)
  • Master's Degree in Business Administration, Information Systems or related discipline (Preferred)
EXPERIENCE REQUIREMENTS
  • 4 - 5 years Proficiency in the use and understanding of two or more applications currently used in healthcare settings. (Required)
  • 4 - 5 years Experience in implementing and/or upgrading an application in a healthcare setting. (Required)
  • 2 - 3 years Understanding of the processes related with the department/s and application that the analyst manages. (Required)
  • 1 - 2 years Supervision of other analysts in the implementation or upgrade of a minimum of two projects (Preferred)
  • 2 - 3 years Project management experience in a healthcare setting. (Preferred)
CERTIFICATIONS AND LICENSURES
  • Preferred Certifications/Licensures: Project Management Professional (PMP), Current Georgia State Licensure in healthcare related field
GENERAL SKILLS
  • Organizational Skills,Communication Skills,Interpersonal Skills,Customer Relations,Mathematical,Analytical,Grammar / Spelling,Read / Comprehend Written Instructions,Follow Verbal Instructions,Basic Computer Skills,Microsoft Office Suite,Broad understanding of computer system concepts including hardware, software, operating systems and network communications.
PHYSICAL REQUIREMENTS
  • Have near normal vision: Clarity of vision (both near and far), ability to distinguish colors
PHYSICAL DEMANDS
  • Occasionally within shift (1-33%) :(Standing,Walking,Bending/Stooping)
  • Continuously within shift (67-100%) :(Sitting)