Manager - Guest Relations & Patient Experience

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EDUCATION REQUIREMENTS

  • 4 year / Bachelor's Degree in Business Administration (Required)

EXPERIENCE REQUIREMENTS

  • 2 - 3 years of experience in a hospital environment or medical-related field. (Required)
  • 2 - 3 years of communication and people skills (Required)

CERTIFICATIONS AND LICENSURES

  • Not Applicable - No Certification and Licensure Requirements Required or Preferred

GENERAL SKILLS

  • Organizational Skills
  • Communication Skills
  • Interpersonal Skills
  • Customer Relations
  • Mathematical
  • Analytical
  • Grammar / Spelling
  • Read / Comprehend Written Instructions
  • Follow Verbal Instructions
  • Microsoft Office Suite

PHYSICAL REQUIREMENTS

  • Have near normal vision - Clarity of vision (both near and far), ability to distinguish colors
  • Have good - manual dexterity and eye-hand-foot coordination
  • Ability to perform - repetitive tasks/motion

PHYSICAL DEMANDS

  • Standing - Frequently within shift (34-66%)
  • Walking - Frequently within shift (34-66%)
  • Sitting - Frequently within shift (34-66%)
  • Bending/Stooping - Occasionally within shift (1-33%)
  • Twist at waist - Occasionally within shift (1-33%)
  • Pushing/Pulling - Occasionally within shift (1-33%)
  • Lift/carry up to 20 lbs - Occasionally within shift (1-33%)
  • Lift/carry > 20 lbs with assistance - Occasionally within shift (1-33%)
  • Reaching above shoulder - Occasionally within shift (1-33%)
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