Nurse Manager Care Command Center


  • Responsible for managing overall Phoebe Care Command Center operations including staffing, budgeting, planning and regulatory compliance. Directly supervises the RN Access Care Manager Team Lead and Patient Logistics Team Leaders as well as Access Care Managers, Access Coordinators, Advanced Access Coordinators, Transport Coordinator, EVS, Care Management Referral Coordinator and other positions within Care Command. The RN Manager recommends priorities and provides management for functions of utilization review, care coordination, access center and bed management. Helps support the Director to assure consistent clinical practice and outcomes for Utilization Management involving appropriate level of care, resource utilization, EMTALA regulations, transfer coordination and other regulatory duties. The RN Manager works collaboratively with the Director, VP of Patient Logistics and Care Coordination, and the Chief Care Coordination Officer building relationships with key internal and external stakeholders; provides education about patient, logistics, access management, EMTALA and other program functions, payer and regulatory requirements including current trends and potential impact on the department, hospital or system. All activities will be performed in support of the strategy, vision, and values of Phoebe.


  • 4-year / Bachelor's Degree in Nursing, in lieu of a bachelor's degree, an Associate's Degree in Nursing and 4 years of related experience (Required)
  • Master's degree (Preferred)
  • 2 years of healthcare logistics experience (Required)
  • Required Certifications/Licensures: Registered Nurse (RN) with current Georgia license