Refund Representative - Business Office
- Job Number: 31491
- Location: Phoebe North Campus - Albany
-
Address:
2000 Palmyra RoadAlbany,GA
- Postal Code: 31701
- Shift: Day Shift
- Job Type: Full-time
- Posted Date: 9/23/2024
Description
JOB SUMMARY
Qualifications
EDUCATION REQUIREMENTS
JOB SUMMARY
- Research all credit balances in patients' accounts receivable for ambulatory clinics served by the MSO. Processes all refund checks to patients or third party insurance carriers.
- Adheres to the hospital and departmental attendance and punctuality guidelines
- Performs all job responsibilities in alignment with the core values, mission and vision of the organization
- Performs other duties as required and completes all job functions as per departmental policies and procedures
- Maintains current knowledge in present areas of responsibility (i.e., self education, attends ongoing educational programs)
- Attends staff meetings and completes mandatory in-services and requirements and competency evaluations on time.
- General environment: Works in a well-lighted, air-conditioned area, with moderate noise levels.
- Periods of high stress and fluctuating workloads may occur.
- May be scheduled as needed including overtime
Qualifications
EDUCATION REQUIREMENTS
- High School Diploma or GED (Required)
- 2 - 3 years collections, finance or an accounting setting (Required)
- 0 - 1 year healthcare, medical practice or third party insurance (Required)
- Preferred Certifications/Licensures: Certified Patient Account Representative (CPAR)
- Organizational Skills
- Communication Skills
- Interpersonal Skills
- Customer Relations
- Mathematical
- Analytical
- Follow Verbal Instructions
- Mechanical
- Basic Computer Skills
- Have near normal vision - Clarity of vision (both near and far), ability to distinguish colors
- Have good - manual dexterity
- Standing - Occasionally within shift (1-33%)
- Walking - Occasionally within shift (1-33%)
- Sitting - Continuously within shift (67-100%)
- Climbing - Occasionally within shift (1-33%)
- Bending/Stooping - Occasionally within shift (1-33%)
- Twist at waist - Occasionally within shift (1-33%)
- Pushing/Pulling - Occasionally within shift (1-33%)
- Reaching above shoulder - Occasionally within shift (1-33%)