Collector

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  • JOB SUMMARY
    • Ensures the collection of patient delinquent accounts are managed in a timely and tactful manner. Reviews all outstanding insurance and self-pay balances in their assigned work-files to determine the necessary action to take in order to have the claim fully processed and paid. Reviews the denials on a daily basis to ensure claims will be timely processed. Offers support of the PPG medical practices by identifying trends that cause errors, denials and decrease in reimbursement.

  • GENERAL REQUIREMENTS
    • Adheres to the hospital and departmental attendance and punctuality guidelines
    • Performs all job responsibilities in alignment with the core values, mission and vision of the organization
    • Performs other duties as required and completes all job functions as per departmental policies and procedures
    • Maintains current knowledge in present areas of responsibility (i.e., self education, attends ongoing educational programs)
    • Attends staff meetings and completes mandatory in-services and requirements and competency evaluations on time.

  • WORKING CONDITIONS
    • Periods of high stress and fluctuating workloads may occur.
    • May be scheduled as needed including overtime

OSHA CATEGORY

  • OSHA Category III - Employees will have no occupational exposures to hazards.

QUALIFICATIONS

  • EDUCATION REQUIREMENTS
    • High School Diploma or GED (Required)

  • EXPERIENCE REQUIREMENTS
    • 2 - 3 years collections  (Required)
    • 1 - 2 years healthcare collections  (Required)

  • CERTIFICATIONS AND LICENSURES
    • Preferred Certifications/Licensures: Certified Patient Account Representative (CPAR)

  • GENERAL SKILLS
    • Organizational Skills
    • Communication Skills
    • Interpersonal Skills
    • Customer Relations
    • Analytical
    • Follow Verbal Instructions
    • Basic Computer Skills
    • General Clerical Skills

  • PHYSICAL REQUIREMENTS
    • Have near normal vision: Clarity of vision (both near and far), ability to distinguish colors
    • Have good manual dexterity

  • PHYSICAL DEMANDS
    • Standing - Occasionally within shift (1-33%)
    • Walking - Occasionally within shift (1-33%)
    • Sitting - Continuously within shift (67-100%)
    • Climbing - Occasionally within shift (1-33%)
    • Bending/Stooping - Occasionally within shift (1-33%)
    • Twist at waist - Occasionally within shift (1-33%)
    • Pushing/Pulling - Occasionally within shift (1-33%)
    • Reaching above shoulder - Occasionally within shift (1-33%)
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