Unit Secretary

Qualifications
High School Diploma or GED (Required)
Vocational / Technical Degree in Medical Terminology (Preferred)

Work Experience
0 - 1 year Clerical work experience demonstrating proficient computer, phone and office equipment utilization (Required)

Licenses and Certifications
Not Applicable - No Certification and Licensure Requirements Required or Preferred

Essential Functions
DOCUMENTATION:
Documents and submits required information and data in a timely fashion.
Clearly and accurately documents designated processes, policies, products, service offerings, etc.
Ensures that documentation is tailored to expected readers / users.
Uses correct terminology.
Conforms to required style and format.

RECEPTIONIST RESPONSIBILITIES - NURSING STATION:
Provides accurate secretarial duties for the nursing stations.
Greets all persons coming to nurse's station, answer inquiries, direct and assist them, take and relay messages, assist with gifts, flowers and mail for patients, run errands for floor personnel.
Answers telephone, operate pager, attend station and direct traffic during emergencies.
Prepares requisitions for diagnostic and therapeutic services for patients as directed and coordinate appointments with respective departments.
Accepts and schedules appointments.
Completes forms, notify patient and nurse in charge, route charts to department as required for diagnostic and treatment procedures.
Consults with manager of activities, needs and problems related to nursing station.

Additional Duties
Adheres to the hospital and departmental attendance and punctuality guidelines.
Performs all job responsibilities in alignment with the core values, mission and vision of the organization.
Performs other duties as required and completes all job functions as per departmental policies and procedures.
Maintains current knowledge in present areas of responsibility (i.e., self education, attends ongoing educational programs).
Attends staff meetings and completes mandatory in-services and requirements and competency evaluations on time.
Demonstrates competency at all levels in providing care to all patients based on age, sex, weight, and demonstrated needs.

For non-clinical areas, has attended training and demonstrates usage of age- specific customer service skills.
Wears protective clothing and equipment as appropriate.